BAY STATE SUPPORT IT OPERATIONS SOLUTIONS WILL

OPERATIONS

Bay State Support, Inc specializes in services that provide operational support to client companies. These services are designed to manage and support a clients technologies, allowing business owners, management and employees to focus on running their business while avoiding high costs, and the stress of training and managing additional employees.

 

Bay State Supports Managed Operations are available to clients at one fixed monthly price. Our approach to supporting a clients business takes a different approach, as a trusted adviser to our clients we are able to offer innovation, assurance and value to every client with integrity.

 

Bay State Supports model of support optimizes a clients technology, improving performance and reliability while seamlessly implementing a predictable and sustainable IT solution that is unique for every client.

  • Help Desk Services

    Our US based help desk offers clients a 24/7/365 IT Helpdesk without the cost of support ticketing solutions, training or additional staff. Certified help desk technicians are available 24/7 to provide the highest level of customer care to our clients.

  • Monitoring & Remediation

    Bay State Supports monitors all aspects of a clients technology, including servers, workstations, networks, power, software and more. Alerts are responded immediately per our client SLA’s. Proactive monitoring and remediation allows our technicians and engineers to prevent downtime and reducing the impact on a customers business by resolving issues before they become disasters.

  • IT RELOCATION

    Let Bay State Support reduce the stress of moving your office. Our team will catalog your technology assets, securely package everything for the move and reconnect everything at the new location. No hassle, no stress!

  • STAFF AUGMENTATION

    If your business can’t afford an in house IT department and a fully outsourced IT department doesn’t fit your companies needs then Bay State Support can provide dedicated staff to your business.  This allows companies to have the dedicated staff they need without the high costs of full time employees, benefits and training.

  • ON SITE SUPPORT

    Bay State Support, has trained technicians, engineers and consultants on standby 24/7//365 available for onsite emergencies and routine service appointments. Whether it is for routine maintenance, troubleshoot, or priority emergencies, we have your business covered.

     

  • PURCHASING

    Bay State Support provides its clients with purchasing assistance for technology, software, licensing, peripherals and consumables. Our experienced account executives and sales agents assist our clients with finding the best available solution to fit their needs and budget.

    Bay State Support also offers a full range of financing and leasing options for any size business or project. Our hassle-free financing options can provide financing for any technology related projected.

  • ASSET MANAGEMENT

    Part of Bay State Support’s management solutions is cataloging all elements of software and hardware found in the business environment. Providing clients with a complete inventory, financial snapshot and contractual obligations for all assets of the business. Bay State Support is then able to provide accurate reporting providing life cycle management and allowing strategic decision making of the companies IT assets.

  • MANAGED BACKUPS

    Bay State Supports ProSecure Platform offers businesses a full range of secure, offsite backup solutions to protect the data that is critical for their business success. Without proper data protection in place, businesses become vulnerable to data loss, network failures, costly downtime, or worse – a total shutdown of the company.

    The Bay State Support ProSecure Platform meets all compliancy for regulations such as HIPPA, FINRA, PCI, SSAE-16 and more.

For More Information

Call Today - 508.244.4134

Call us today to schedule a free IT Systems review of your business and technology.

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